The Customer Reviews Feature in Fresh Store
This quick guide is going to show you two ways you can quickly add customer reviews to your product pages. These custom reviews you add will be so much more powerful than the Amazon reviews that are currently only in a iframe and offer no SEO benefits.
There are 2 ways you can currently add a customer review to your product page. One way is to edit the product you want to add a review. You can quickly visit the product page and click the EDIT ICON located at the top right of your screen.
Once you are on the EDIT PRODUCT page, you will see a icon for ADD CUSTOMER REVIEW to the right side.
Once you click the ADD CUSTOMER REVIEW icon, you will be able to quickly add your own custom review.
Fill out the information for the Reviewer Name, eMail, Rating and Review Content. The rating is done in percentage so 100 is the number you would put for 5 stars.
After you fill out the information and click Save Review, it will take you to the APPROVAL page for all comments. On the Approval page you can quickly enable, edit or delete any reviews waiting for approval.
If you want to upload an image for the reviewer select the Edit icon (green pencil) and you'll have the option to upload an image.
To get to this page from your freshadmin panel, you just need to click on the Content==>Products Reviews. You will be able to approve, edit or delete the reviews on this page.
The second way to quickly submit a review for your product is to visit the product page and scroll to the bottom. You will see the form to submit a review. In order to be able to submit a review you need to fill out the reCaptcha site key and secret key first. This is added under Settings--Store Settings-->Tags, Keys and Code.
Once you submit a review on the product page you will need to go back to the Content==>Product Reviews page and approve any submissions.
Make sure to select Approve and click on Apply to Selected button to complete the action.
You can also easily go back and edit or delete any customer reviews you don’t want to show. You just need to go back to the Product Reviews page and click on the VIEW APPROVED link.
On this page, you will see all the reviews approved for your store. You can edit, disable or delete any of them from this location.
Settings for Reviews in Template Options
All templates have the following options to allow you to customize how you display User Reviews and/or Amazon Reviews on your store:
- Display Product Detail Amazon Reviews – Choose to Show or Hide the Amazon Reviews section on the Product Detail page.
- Product Detail Amazon Reviews Title – Customize the title of the product detail Amazon Reviews section.
- Display Product Detail User Reviews – Choose to Show or Hide the User Reviews & Star Ratings.
- Product Detail User Reviews Title – Customize the title of the product detail User Reviews section.
To get to these options you would go to: Design==>Template Options and select Template Options in the sidebar.