How to create email accounts

When you create your store on a custom domain, you may want to set up a branded email address.

For example, if your store is on a custom domain "steaktoyourdoor.com" you could have the email address "help@steaktoyourdoor.com".

Current Email Options

At the moment, we can either:

  • Forward email from your domain to another email address
  • Add DNS records (i.e. MX records) to your domain so you can use a 3rd party email service (e.g. Zoho)

Please contact support to arrange either of these options for your custom domain.

Future Email Options

We are adding full email capability soon. Make sure you watch for announcements in our Facebook group, your FreshStore account, or via our blog!

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.